Great touring company that goes an extra mile
Our private tour experience of the city of Dubrovnik and of Lokrum Island with Tonka was a special one, and both her and Tom provided an excellent customer service experience that remains close to unrivaled from my travels. There was the right amount of balance between history and Game of Thrones for my girlfriend and I, who are fans of the show. I am confident that any tour of theirs would be adjusted based on your interests as well.
I would first like to compliment a great customer service experience. Our flight to Dubrovnik from Zagreb had been cancelled, and so we were sent on buses to the area, arriving at 3 AM, about 12 hours later than planned. Because of this, our morning tour with Tonka was in great danger. Fortunately, they were able to help us out by moving the start by a few hours, and I cannot thank them enough for that, as it allowed us to enjoy our tour to the maximum with enough rest. During this ordeal, Tom and Tonka remained in close communication via email, even in the early hours of the morning. I do not want to promote flexibility on their end, but given our circumstances, it was much appreciated.
For the tour itself, Tonka displayed great energy and enthusiasm, which we also appreciated. It was cool to learn about and see her appearances on the show, and she carried around a helpful picture book of show scenes that paralleled what we were seeing in person. She was incredibly gracious to take pictures when we asked, and even insisted on the best photo opportunities at times. She was also very knowledgeable on all aspects of Croatia’s history and the show’s details, particularly as it related to the King’s Landing and Qarth scenes filmed here. I should also highlight that the sights of Dubrovnik were just absolutely beautiful, and Lokrum Island was a nice additional stop, where we were able to see an Iron Throne replica and swim in a lagoon there. The private nature of the tour, though costing slightly more than competitors’ larger group tours, was entirely worth it, as you get some ability to customize your journey to your liking. This tour was easily the highlight of our time in Dubrovnik and arguably of our entire time in Croatia and Slovenia. Whether or not you are a fan of the show, I am confident you will find this private tour to your liking, with tour guides who are genuine and enthusiastic.