Dubrovnik, Croatia

Privacy Policy 2018

Who we are

Our website address is: https://www.tourthegameofthrones.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In most cases, your name, email, phone number and any comments are emailed to a recipient who manages this website. At time additional information may be asked to be submitted on the form you submit to us. This same data is stored on our website as a backup in case email fails to send which can happen on occasion.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your personal data is never shared with other companies or sold. It is used only by our team and members of our staff within our environment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

In most cases, your name, email, phone number and any comments are emailed to a recipient who manages this website. At time additional information may be asked to be submitted on the form you submit to us. This same data is stored on our website as a backup in case email fails to send which can happen on occasion.

Additional information

At time additional information may be asked to be submitted on the form you submit to us. This same data is stored on our website as a backup in case email fails to send which can happen on occasion.

How we protect your data

Our website uses secure encryption to secure all of our data. We have commercial software as well as proprietary software running on all of the servers where this website is hosted. We have security apps running on the website level as well that help fend off the bad guys and alert us to hack attempts. We also employ the services of a third party Content Delivery Network which is the third level of defense against attackers.

What data breach procedures we have in place

  1. 1In the case of a personal data breach, the controller shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the supervisory authority competent in accordance with Article 55, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons. 2Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay.
  2. The processor shall notify the controller without undue delay after becoming aware of a personal data breach.
  3. The notification referred to in paragraph 1 shall at least:
    a. describe the nature of the personal data breach including where possible, the categories and approximate number of data subjects concerned and the categories and approximate number of personal data records concerned;
    b. communicate the name and contact details of the data protection officer or other contact point where more information can be obtained;
    c. describe the likely consequences of the personal data breach;
    d. describe the measures taken or proposed to be taken by the controller to address the personal data breach, including, where appropriate, measures to mitigate its possible adverse effects.
  4. Where, and in so far as, it is not possible to provide the information at the same time, the information may be provided in phases without undue further delay.
  5. 1The controller shall document any personal data breaches, comprising the facts relating to the personal data breach, its effects and the remedial action taken. 2That documentation shall enable the supervisory authority to verify compliance with this Article.

What third parties we receive data from

We use Google Analytics to track traffic to our website. Slimstats is also used for traffic information. We utilize Who’s Online to see the users currently on our site and from what area they are arriving from.

What automated decision making and/or profiling we do with user data

No automated decision making is done, we simply analyze where traffic is coming from in order to see if our marketing ideas are working well. To see a list of technologies used within this website: https://builtwith.com/tourthegameofthrones.com

Industry regulatory disclosure requirements

Your Privacy Preferences



Request deletion of your account.



Request data rectification.



Register a formal complaint.



Request your data export. (May take up to 72 hours)

Great touring company that goes an extra mile

Our private tour experience of the city of Dubrovnik and of Lokrum Island with Tonka was a special one, and both her and Tom provided an excellent customer service experience that remains close to unrivaled from my travels. There was the right amount of balance between history and Game of Thrones for my girlfriend and I, who are fans of the show. I am confident that any tour of theirs would be adjusted based on your interests as well. I would first like to compliment a great customer service experience. Our flight to Dubrovnik from Zagreb had been cancelled, and so we were sent on buses to the area, arriving at 3 AM, about 12 hours later than planned. Because of this, our morning tour with Tonka was in great danger. Fortunately, they were able to help us out by moving the start by a few hours, and I cannot thank them enough for that, as it allowed us to enjoy our tour to the maximum with enough rest. During this ordeal, Tom and Tonka remained in close communication via email, even in the early hours of the morning. I do not want to promote flexibility on their end, but given our circumstances, it was much appreciated. For the tour itself, Tonka displayed great energy and enthusiasm, which we also appreciated. It was cool to learn about and see her appearances on the show, and she carried around a helpful picture book of show scenes that paralleled what we were seeing in person. She was incredibly gracious to take pictures when we asked, and even insisted on the best photo opportunities at times. She was also very knowledgeable on all aspects of Croatia's history and the show's details, particularly as it related to the King's Landing and Qarth scenes filmed here. I should also highlight that the sights of Dubrovnik were just absolutely beautiful, and Lokrum Island was a nice additional stop, where we were able to see an Iron Throne replica and swim in a lagoon there. The private nature of the tour, though costing slightly more than competitors' larger group tours, was entirely worth it, as you get some ability to customize your journey to your liking. This tour was easily the highlight of our time in Dubrovnik and arguably of our entire time in Croatia and Slovenia. Whether or not you are a fan of the show, I am confident you will find this private tour to your liking, with tour guides who are genuine and enthusiastic.
Mike and Caroline,
New Jersey, US

See more Testimonials.